Holiday Inn Express Hotel & Suites Alcoa Knoxville Airport, an IHG Hotel

The room was very clean and for me that is the most significant requirement for any hotel I use even if it has bare minimum of every other feature. The staff was really friendly and when I made a mess in the room I called to let them know and they assured and comforted me that it was okay and would be taken care of. The room was super comfy and we had our own thermostat to change our temperature at any time so that was a really nice touch! A final detail would be that the selection of microwavable food, snacks, drinks, and even medicine was really great, I had yet to see a hotel with such a helpful selection as my fiancé had a littkr gotten sick while we were there. Thank you for your service, when visiting family in Alcoa, we will definitely use the same hotel!

The staff were friendly and helpful. I was surprised and delighted that my room was cleaned every day. You don't get that service anymore at hotels. Breakfast was good too.

The room was spacious and very clean and comfortable.

Breakfast was typical hotel food.

The staff were very friendly and helpful. Our room was clean and comfortable. And location close to family.